Lufthansa Cancellation and Flight Change Policy

 


Lufthansa has a cancellation and flight change policy that provides options for passengers to modify or cancel their bookings. Here are the key points of Lufthansa's cancellation and flight change policy:
  1. Cancellation Fees: Lufthansa may charge a fee for cancelling a flight, unless you have purchased a fare that allows cancellations without a fee or if you are eligible for a waiver. The fee amount depends on the fare conditions and the type of ticket you have purchased.
  2. Refunds and Vouchers: If you cancel your flight, Lufthansa offers different options for refunds and vouchers. Depending on the fare type and conditions, you may be eligible for a refund to the original form of payment or a voucher that can be used towards future travel with Lufthansa.
  3. Flight Change Fees: Lufthansa generally charges a fee for making changes to a flight booking. The fee amount varies depending on the fare rules associated with your ticket and the type of change you want to make.
  4. Change and Cancellation Methods: You can make flight changes or cancellations through various channels. Lufthansa provides online options through their website or mobile app, as well as the option to contact their customer service or visit a Lufthansa ticketing office or airport counter.
  5. Flexibility during COVID-19: Due to the impact of the COVID-19 pandemic, Lufthansa has implemented additional flexibility measures. These measures may include waiving change or cancellation fees for certain types of tickets, providing extended rebooking options, and offering travel vouchers for cancelled flights. It is advisable to check Lufthansa's official website or contact their customer service for the most up-to-date information regarding COVID-19-related policies.
Please note that the above information provides a general overview of Lufthansa's cancellation and flight change policy. Specific details may vary based on the fare type, destination, and other factors. It is recommended to review the terms and conditions of your ticket or contact Lufthansa directly for precise and personalised information regarding your flight change or cancellation options, as well as any applicable fees or refunds.

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